Registration

Q: How do I create an account on HouseLog?

A: To create an account on HouseLog, your can visit our web based registration page or download the app from the app store and follow the registration process. Provide the required information, such as your name and email address, and create a secure password. Once registered, you can start using the app and managing your home-related tasks.

Q: Can I change my account information?

A: Yes, you can change your account information at any time. Visit the dashboard page and select Settings => Profile or if you are using the app, go to the account settings, and select the option to edit your account details. You can update your name, email address, and other relevant information. Remember to save your changes before exiting the settings.

Q: What happens if I forget my password?

A: If you forget your password, don't worry! On the login screen, tap on the "Forgot Password" link, and follow the instructions to reset your password. You'll receive an email with a link to create a new password. Make sure to choose a strong, unique password for the security of your account.

Q: Can I access HouseLog from multiple devices?

A: Yes, you can access HouseLog from multiple devices. Your data will be synced across all devices, allowing you to manage your home tasks and information seamlessly.

Q: Is my data backed up?

A: Yes, we take data backup seriously. Your data is regularly backed up to ensure its safety and availability. In the event of any unforeseen circumstances, we have measures in place to restore your data so that you can continue using the app without any disruption.

Q: Can I share my home and tasks with others?

A: Yes, you can easily share your home and all of its items (such as task list, inventory, images, etc). Please be aware that if you share your home, the other individual will have the ability to view and manage the home and all data related to it. They will also be able to add, delete and change home data. Only share your homes with trusted and known individuals such as family. Never share your home with strangers. To share your home navigate to your dashboard and select "Settings" => "Properties" => "Share Property"

Q: Can I transfer the ownership and management of my home to another person after it is sold?

A: Yes, please contact us for more details on how to transfer your home to a new owner.

How To

Q: How do I add a new home to HouseLog?

A: Adding a new home is easy. In the dashboard, go to the "Settings" => "Properties" and click on "Add new Home". You will be prompted to add a new home immediately after registering as well.

Q: How can I add a maintenance task / to-do item?

A: Adding a maintenance task (or to-do item) is simple. Navigate to the "Maintenance" section, tap on the "+" icon, and provide the necessary details, such as the task name, date, and any additional notes. You can set reminders to ensure you don't miss important maintenance activities.

Q: Can I customize categories for my home inventory?

A: Yes, you can customize categories for your home inventory. Open the "Inventory" section, tap on the settings icon, and select "Manage Categories." From there, you can create, edit, or delete categories based on your preferences. This allows you to organize your home inventory according to your needs.

Q: How can I share my home with others?

A: You can invite family members to share your home so they can log actions, add and search inventory and do everything else you can do. To share your home navigate to your dashboard and select "Settings" => "Properties" => "Share Property". Please see warning about sharing a home in the previous section.

Privacy and Security

Q: Does HouseLog collect information about my home or property?

A: Yes, HouseLog does collect information pertaining to your home. This information is critical for the functionality of the service. Please visit our privacy policy page for details.

Q: How is my personal information protected?

A: We take data security seriously. Your personal information is protected through various security measures, including encryption and secure data storage. We employ industry-standard practices to safeguard your data and prevent unauthorized access or disclosure.

Q: Does HouseLog share my personal information with third parties?

A: No, HouseLog does not share your personal information with third parties. We respect your privacy and do not sell, rent, or disclose your personal information to any external entities unless required by law or with your explicit consent. Please review our privacy policy for further details.

Q: How secure is my data on HouseLog?

A: Your data on HouseLog is highly secure. We implement industry-standard security protocols to protect your data from unauthorized access, loss, or alteration. However, it's essential to ensure the security of your account credentials and take necessary precautions, such as using strong passwords and not sharing your login information.

Q: Does HouseLog use cookies to track my usage?

A: No, HouseLog does not use cookies or similar tracking technologies to monitor your usage. Cookies are only used to provide login and authentication for the service.